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change-google-business-descriptionGoogle has taken control of your business description in search results. Specifically, the description that is on the right of search results in your Google My Business (GMB) description, above address and below your business name, and on Google Maps. Google makes the distinction this is an “editorial summary.” So what are your options to change the editorial summary if it is inaccurate or undesirable?

First make sure it isn’t something you accidentally created. Log into your Google Plus business page and check under “Story” to make sure you’ve filled out your fields (Tagline & Introduction). While Google, won’t nessesarily pull this info, it can only help your case. Once that is done, proceed to the following.

Option 1) Get Reviews

Get well written reviews up on your Google business listing. By well written, I mean reviews with headlines that could replace that description. I’m not suggesting creating false or misleading reviews, however, you likely know someone who could easily edit their review they already left for you, or you probably have a customer that you could solicit for a beaming well written review; just make sure they create a quality review, with a great headline and a good description.

Option 2) Report it

Report it to Google. I have this as option two, because your chance that Google will take down or remove the summary is not good, unless you’ve already done Option 1 and you have a strong case. Google makes the rules, so it’s best to give them something to feed off of. To request a change you’ll need as much detail as possible such as: your name, business name, official email address used to manage your Google My Business page, how you manage your GMB account, full public GMB url, text of the summary, why it’s incorrect, your relationship to the company, and finally how you’d like a response. When you are ready, here’s the link to report an incorrect summary on a business page.

Good Luck!

To learn more visit: https://support.google.com/business/answer/6088158



For Expanded Text Ads with Ad Extensions

In 2016, Google Announced the launch, and eventual changeover, to an Expanded Text Ad format. The change gave the ads a little boost in clickable real estate and a longer description. Here are some answers to some faq’s I get about the Expanded Text Ad format and Ad Extensions.

  • Expanded Text Ads are the basic format for text based search ads on Google’s Search Network.
    The ads can show on mobile and desktop (and variations in the display network).
  • Character limits apply to the standard elements of the ad and to the Ad Extension.
  • Ad Extension are optional features to extend information in the ad.

The following image is generated using a ad preview tool to show how the various Ad Extensions show up on an Expanded Text Ad, and the character limit list is located below. Note, that the ad above the phone is a desktop view. That preview tool is located at: Expanded Text Ad Preview Tool Thanks guys at @karooya!

Elements of a Google ad including extensions with desktop and mobile previews

Character Limits for AdWords Ads and Extensions

Expanded Text Ad
Headline 1: 30 Characters
Headline 2: 30 Characters
Description: 80 Characters
Path 1: 15 Characters
Path 2: 15 Characters

Sitelink Extension
Link Text: 25 Characters
Description Line 1: 35 Characters
Description Line 2: 35 Characters

Callout Extension
Callout Text: 25 Characters

Structured Snippet
Value 1, 2, 3…: 25 Characters

Want to learn More?

Google’s Best Practices for Effective Ads

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Click-Through Rate (CTR) is a simple metric that shows that rate at which an ad impression receives a click. It’s a core measurement in Search Engine Marketing and yet, slightly misunderstood on the surface. Let’s look at this major ad performance metric.

What is Click-Through Rate?

Whenever and however you generate traffic to your app or website — be it through any channel (social, organic, referral, paid, display, email) — your links, banners, or ads will have impressions (views) and clicks. Impressions are the number of times a link or ad was seen, or rather available on the screen to be seen. Clicks are, well, people who clicked the link or ad. Click-Through Rate is the percentage of people who saw the impression and clicked it.

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No Physical Address? No Problem.

Add Your Business to the Google Maps “Service Area” in Two Easy Steps!

Google My Business - "Service Area" options page

Small businesses are often turned off to adding their business to the Google map, because they don’t actually have a physical address. Logically, this makes sense. You probably don’t want to show your home address or PO Box number to the public, and Google has accounted for this by allowing you to include a “service area.”

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Adwords Choosing Campaign Types

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On Tuesday, I hosted a “Grow Your Business Online” workshop to 50 working professionals, on behalf of Big Cat Advertising. I presented on the topic of leveraging your local search presence using Google My Business, website SEO 101, and an overview of Google Adwords and best practices. The response to the event was great as we sold out a week ahead. Judging from the feedback and the reactions during the event, the topic generated a lot of engagement from small business owners; as it should, because it’s a powerful tool. I’ve released my presentation notes with links and expanded topics over on the Big Cat Advertising website. I’m enclosing the full presentation slides here to this post.

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My favorite super tools for online advertisers, web developers, and SEO mavens.

Sharing is caring, so here are my top five go-to “super tools.” The websites and applications below produce tools that I use regularly for a variety of tasks in online advertising and SEO. I’ve listed them here in order of my usage. All of them are free tools and they serve a variety of purposes. Ready to decrease your workload and work smarter, not harder?

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steering wheel dashboard analogy

I’m a big fan of Dashboards in Google Analytics (GA). A dashboard can give you quick access to monitor sections of your website or track an advertising campaign. The options are endless, and you can share dashboards seamlessly between views. Handy, especially if you monitor several websites or in my case dozens! Here is one of my free Google Analytics Dashboards that I’m sharing for tracking blog performance.

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