No Physical Address? No Problem.

(Updated Feb. 8, 2019)

Add Your Business to the Google Maps “Service Area” in Two Easy Steps!

Small businesses are often turned off to adding their business to the Google map, because they don’t actually have a physical address. Logically, this makes sense. You probably don’t want to show your home address or PO Box number to the public, and Google has accounted for this by allowing you to include a “service area.”

How to hide your physical address in Google My Business

First Step

If you’re adding your business listing to Google My Business, you must add a physical address. Your address can be your home, but you will be hiding this address from the public in the next step. So get started adding your business to the map if you haven’t already. There are several ways to do so, but I prefer to use, and follow the prompts. The first screen asks for your business info (Business Name, Street Address, Phone, Category). The last line asks, “I deliver goods and services to my customers at their location” — Check this box if you want to hide your physical address on your listing.

Add Google My Business Listing with no physical address steps

Second Step

Clicking on “I deliver goods and services to my customers at their location” will prompt a secondary screen. On the “Add Service Area” screen, you will have the opportunity to give more details about your “service area.” You’ll be able to add a region, city, postal code, or radius of service. You can also choose to additionally show your physical location, if you wanted.

Hide Google My Business Listing address step 2

Next, add how you want to represent your service area; either via a radius around your location, or via other geo-targets like zipcodes, States, Countries, etc.

Add Google My Business Listing with no physical address step 3

And that’s it! Well actually, you’ll need to follow through and verify your business next. Once your business is verified, you’ll be published on the map as a service area.

Related Reading:

Claim Your Business Locations: Maps
Why You Need to Claim Your Yelp for Business Page
Service-area businesses on Google

Google My Business

Comments (7)

  • Hello!
    “…and verify your business next” – what is the verification process? do they still send a letter to the address you provided?
    Thank you!

  • Hi Ryan,
    I have a home-based business and I hid my address and verified my business. For a few days my listing was showing up, but then it stopped. I contacted GMB, I actually talked to somebody on the phone and was told that I was not eligible for GMB to show up in search results or a map since I only have a home-based business. This is so disappointing any suggestions? Thank you!

    • Hi Mary,

      I’ve never heard about that issue before. I suggest trying it one more time (perhaps from a different Google account if possible), see if you can get it to go through. Let me know how it goes!

    • That is correct Mary Beth, unless you have a service area around your business that you deliver goods and services to. If it’s an ecommerce business, then you won’t be eligible.

    • No, Google doesn’t charge for something like that. Either sounds fishy, or someone who might have a special Google My Business partnership status (they can auto-verify a business through a special portal). As far as phone verification goes, Google over the years had this feature and I believe they still might have that available to some users, but might not always be available.

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